Relieve accounts payable of unnecessary phone calls
Your accounts payable department receives daily emails and telephone calls with questions from suppliers about the invoice status of the invoices they have submitted. They want to know if the invoice has been received properly, if it has already been picked up and perhaps most importantly, when it will be paid. When your invoice processing has a lot of volume, it takes a lot of time. Is your creditor administration regularly charged with questions about the invoice status? The Invoice Status Portal offers a solution.
Let suppliers request the invoice status themselves
To relieve accounts payable of questions such as these, ICreative has developed an online portal where suppliers can look up the status of their invoice themselves.
A login is not required. Suppliers only enter the invoice number, the invoice date and the gross amount of the relevant invoice. Then the Invoice Status Portal automatically shows where the invoice is in the process: received, pending, processed, paid or cancelled.
If the supplier subsequently wishes to ask a question about the invoice, an e-mail can still be sent from the portal. The details of the relevant invoice are automatically added.