Kofax technology is oftentimes used as data entry point for ERP, ECM and DMS systems, to ensure information is captured in a standardized manner. This can take shape through document scanning & capturing or, for instance, via collecting information from e-mail account.
The solutions of Kofax serve to improve the customer-critical First Mile™. In other words, all initial interactions performed between supplying and buying parties, including the onboarding of a new supplier, requesting a loan, submitting a claim or registering for a course.
Interactions such as these conducted manually and are therefore error-prone and tardy, as the information needs to be conveyed to legacy systems, such as an ECM system. Legacy systems are typically not designed for the speed and flexibility which characterize interactions between people.
Allowing organizations to digitally transform business processes, including the capturing and storage of information, the automation of workflows and the signing of documents, enhances employee and customer satisfaction greatly.
Invoice processing offers a great example. Paper and PDF invoices send by suppliers can be easily scanned and captured to e-invoices which can be directly fed to a purchase to pay system.