Entries by Rob Coolen, Projectmanager ICreative

Change management: what a change…

The introduction of new e-invoice solutions implies much more than a technical change for most companies. However, all eyes are on the technical part of such introduction, whereas other critical success factors are typically underestimated or even ignored. Why is such a restricted focus unwise? Rob Coolen, Projectleader ICreative explains: “People, not technology, determines the […]